Today I will be focusing on receiving feedback from all the attendees from our Workshop yesterday.
Gaining feedback is crucial as there is always improvements to be made in order to improve our events for our attendees.
I made calls out to every attendee but i feel as though I haven't received as much feedback as I hoped to.
This is due to people being busy within their business which means i will then follow the calls up on Monday in order to ensure were gaining everyone's feedback as well as a net promoter score.
I have also dealt with multiple boiler service enquiries today.
I feel as though it is important that me and Richard sit down and review all the feedback to know what we can implement to make it more beneficial and worthwhile for all attendees, especially as for them to attend, it consists of them having to cross a whole day out of their diary.
Today It was interesting to see how people felt about the event as the content that was presented was very complex!.
I will be following this up on Monday!